Once your passport is processed it will be dispatched via the India Post using Speed Post Service to the address you mentioned in your application.
To keep track of the delivery status, you can do so using the Speed Post-Tracking Utility provided by the India Post. The displayed status might be different from real-time delivery status. It’s, therefore advisable to confirm with your nearest Speed Post Center regarding the real-time delivery status of your passport. In rare circumstances, you might find that the Speed Post Center personnel are unable to locate your passport or it might have gone uncollected and therefore returned to the sender. In such instances, contact your Regional Passport Office for assistance.
The 13 digit tracking number comes in handy when you want to track your passport delivery status using the India Post Service website
In case you cannot find the necessary tracking information, it might not necessarily imply that your passport hasn’t been dispatched. In many instances, the tracking information regarding your passport might not have been entered into the system. You should expect such delays especially if your passport was mailed just recently. Another situation where this commonly happens is when dealing with foreign postal service providers or when the passport is being dispatched from a rural location.
How does this work?
The Speed Post Service tracking system provides current information regarding any item sent using speed post and its precise location. Some of the information you’ll get at the website include:
– The date your passport was submitted
– The date your passport was dispatched and the different locations it has been received and re-dispatched
– The date your passport was delivered
– The date a delivery intimation notice was sent to the recipient informing you to collect it and the Speed Post Office you are supposed to collect it from
India Post offers an SMS service which you can use to track the status of your passport delivery. It offers a quick way to get information regarding your passport delivery without having to log into their website.
Their dedicated SMS numbers are 166 or 51969. Here’s an example:
If your 13 digit tracking number is EY786890152AM simply type it as POST TRACK EY786890152AM and send it to one of these numbers. 166 OR 51969
In emergency situations, you can personally collect your passport from your Regional Passport Offices rather than have it mailed to the postal address you indicated during application. Note that you have to collect it in person. Before you’re allowed to collect it at the RPO, you’ll need to fill in an application stating reasons why you need it urgently. The RPO officers have the authority to accept your application to collect it at their offices or reject it.