Passport call center/ Passport customer care
Passport call center or customer care is a place where you can seek your queries or doubts and track your passport application.
You can ask your questions regarding your passport application in the below methods:
- By visiting the website passportindia.gov.in
- By calling Customer care center at 1800-258-1800
- By enquiring at the Helpdesk at your nearest Passport Seva Kendra
You can check your passport application status by calling Customer care center at 1800-258-1800. You can punch your file number over the phone into the IVR system or talk to an executive to check your status. You have to provide you File Number and Date of Birth to the executive when checking your passport application status.
In the case of loss of passport, you have to file a complaint to the nearest Police Station and inform to the Passport Office or Indian Mission, if staying in abroad and not through Call Center.
In the case of Show cause notice in your passport, you should not reply through a call center. The applicant has to reply in written or typed and send to the concerned authority by post or personally meet the officer.
National Call Centre Timings
Customer Care Executive: 8 AM to 10 PM
Automated Interactive Voice Response
(IVRS) Support: 24 hours
PSK Working Hours
Working Days: Monday to Friday
Working Hours: 09.30 AM to 04.30PM
Token Issuance: 09.30 AM to 04.00PM
Lunch Hours: 01.30 PM to 02.00 PM
The following list provides details such as telephone numbers and email addresses of the important Regional Passport Offices (RPOs) in India.
Amritsar 0183-2502104; 0183-2502108 rpo.amritsar@mea.gov.in
Bangalore 080-25706100/6101/6102/25781506; 080-25706124 rpo.bangalore@mea.gov.in
Bareilly 0581-2546041; 0581-2543250 rpo.bareilly@mea.gov.in
Bhopal 0755-2774278; 0755-2774276 rpo.bhopal@mea.gov.in
Bhubaneshwar 0674-2533831/2393991; 0674-2394005 rpo.bbwr@mea.gov.in
Chandigarh 0172-2606889; 0172-2601863 rpo.chandigarh@mea.gov.in
Chennai 044-28203592/593/594; 044-28252767 rpo.chennai@mea.gov.in
Dehradun 0135-2652165/2652162; 0135-2652161 rpo.dehradun@mea.gov.in
New Delhi 011-26166292; 011-26165870 rpo.delhi@mea.gov.in
Ghaziabad 95120-2721779/2721876; 95120-2782770 rpo.ghaziabad@mea.gov.in
Guwahati 0361-2260101/2264841; 0361-2260101 rpo.guwahati@mea.gov.in
Hyderabad 040-27715333/27716149; 040-27705656 rpo.hyderabad@mea.gov.in
Jaipur 0141-2702515/2710884/2221250; 0141-2710216 rpo.jaipur@mea.gov.in
Jalandhar 0181-2223278/2223274/2452601/2225991; 0181-2236567 rpo.jalandhar@mea.gov.in
Jammu 0191-2433359/2451085/2223278; 0191-2435279 rpo.jammu@mea.gov.in
Kochi 0484-2314041/2315152; 0484-2310915 rpo.cochin@mea.gov.in
Kolkata 033-22254893/22254084; 033-22254762 rpo.kolkata@mea.gov.in
Kozhikode 0495-2768869/2769139; 0495-2765470 rpo.kozhikode@mea.gov.in
Lucknow 0522-2287125/2287126; 0522-2287129 rpo.lucknow@mea.gov.in
Malappuram 0483-2739701/2739702; 0483-2739705 rpo.malappuram@mea.gov.in
Mumbai 022-24932699/24931731/249355; 022-24935275 rpo.mumbai@mea.gov.in
Nagpur 0712-2510646; 0712-2511740 rpo.nagpur@mea.gov.in
Panaji 0832-2437601/2437602; 0832-2437603 rpo.goa@mea.gov.in
Patna 0612-2223267/2227943; 0612-2227972 rpo.patna@mea.gov.in
Pune 020-25675421/22/25679962/25675419; 020-25679961 rpo.pune@mea.gov.in
Raipur 0771-2263921/2263922; 0771-2263923 rpo.raipur@mea.gov.in
Ranchi 0651-2443608; 0651-2442840 rpo.ranchi@mea.gov.in
Shimla 0177-2808942/2658648/2652395; 0177-2658648 rpo.shimla@mea.gov.in
Srinagar 0194-2452405/2451193; 0194-2451224 rpo.srinagar@mea.gov.in
Surat 0261-23318630261-2331861-862; rpo.surat@mea.gov.in
Thane 022-25829434 3022-25837803; rpo.thane@mea.gov.in
Trichirapalli 0431-07203/04; 0431-2707515 rpo.trichy@mea.gov.in
Trivandrum 0471-2460132; 0471-2461132 rpo.trivandrum@mea.gov.in
Vishakapatnam 0891-2745746/2745747; 0891-27457448 rpo.vizag@mea.gov.in
